Changelog
Follow up on the latest improvements and updates.
RSS
improved
fixed
Release Notes for January 8, 2025
Improved
- [Pharmacist] RXCA Integration - Add support for PEI
- [Pharmacist] Mapflow Integration - Add support for Quebec
Fixed
- [Pharmacist] Update new date picker component when creating a new appointment for a patient
new
improved
Release Notes for December 4, 2024
New
- [Pharmacist] Automatic Patient Merge - turn on the setting to automatically merge duplicate patients that match on a daily basis. Learn more
- [Pharmacist] RXCA Support for Minor Ailment Documentation in Prince Edward Island. Learn more
- [Pharmacist] Reports tab now includes a new counter metric for the number of appointments that have come through the Reserve with Google channel
Improved
- [Patient] Reserve With Google - Appointment type groups (ex. 'Minor Ailments') will get published to the store services feed as a category for better readability on the Google Business profile
- [Pharmacist] Can now click into a calendar from the appointment type settings page to aid with configuration
- [Pharmacist] Batch update now supports date picker and checkbox fields for new appointment types
- [Patient] Badge tooltip UI on minor ailments have improved in terms of contrast/readability
new
improved
fixed
Release Notes for November 20, 2024
New
- Reserve with Google Integration. Learn More
Improved
- [Pharmacist] Appointment list CSV now includes columns with patient health card information (if entered on patient profile)
- [Pharmacist] Avatar colour for patient initials are more consistent and wont flash when searching on Patient list
- [Pharmacist] Add option to include rescheduling link when marking an appointment as 'No Show'
- [Patient] Removed reason for rescheduling field when the patient reschedules their appointment using the rescheduling link sent by the pharmacy
- [Patient] Improved tooltip badge colour on minor ailment appointment types for better readability
- [Admin View] Improved appointment type list with bulk action support (Enterprise customers only)
Fixed
- [Pharmacist] When switching calendar to one-off availability, it properly clears past settings for availability on the appointment type
- [Pharmacist] Fixed the back logic when editing appointment types assigned to a specific calendar instead of going back to the full list of appointment types
- [Pharmacist] Fixed sorting of appointment types list in Settings
- [Pharmacist] Removed Stay/Switch filter from Appointments List view as its no longer being used
- [Patient] Remove unnecessary browser location access prompts when loading the booking experience for single location accounts
- [Patient] Custom email message rendering on scheduling link email notifications has been fixed
improved
fixed
Release Notes for November 6, 2024
Improved
- [Pharmacist] Improved AI Clinical Search with better citation experience and higher accuracy in responses
- [Patient] When opening a waitlist booking link, patients will now see appointment types that are co-bookable even if they have waitlist turned on
- [Patient] Add support for special characters in questionnaire responses
- [Patient] Updated string for enterprise store selector page for loading more stores, it now says 'View More Stores'
- [Patient] Improved font sizes on the store selection card for enterprise accounts
- [Patient] Improved readability on the provincial coverage badge tooltip for minor ailment appointment types
- [Pharmacist] Set booking start date to current date by default when turning on Overlap availability setting for an appointment type
Fixed
- [Pharmacist] Remove previous dose information for COVID vaccination appointment types, as its no longer required in forms
- [Pharmacist] Improved calendar support for recurring blocked time entries when the pharmacist is in a different timezone
- [Pharmacist] Create external clinics for only active/enabled appointment types
- [Pharmacist] Reason for visit is not rendered in the title for injection appointment types
- [Pharmacist] Improved 'created at' filtering logic on appointment list view to better handle same day selection in the date range picker
- [Pharmacist] Fixed issue with batch update modal that was preventing editing of some field
New
- [Pharmacist] You will now be able to see an alert banner on the dashboard and appointment type pages when an appointment type's set booking date has passed
Improved
- Overall improved performance across the pharmacist and patient experience
- [Pharmacist] The current time is not shown twice on the Dashboard tab
- [Pharmacist] Added a new Vaccine field on the Consultation Details card when booking an immunization appointment type
- [Pharmacist] Added a new Reason for Visit field on the Consultation Details card for supported appointment types
- [Pharmacist] Maintain alphabetical sort order when viewing Appointment Type settings
- [Patient] Improved & streamlined multi-service booking experience for supported appointment types
- [Patient] Location search will be cleared on click for improved usability in entering a different location
Fixed
- [Pharmacist] Fixed issue where clicking "Conduct Now" for Waitlist patients was leading to legacy documentation/PDF generation
- [Pharmacist] Fixed 'Calendars' settings tab column heading alignment for easier readability
- [Pharmacist] Improved appointment CSV export reliability
New
- [Pharmacist] When creating an appointment for a patient, you can now easily skip forward to a future date by entering phrases like "3 days," "1 month," "1 week," or specific dates like "Apr 14." This feature is available in both the Add Appointment modal on the Appointments tab and the Patient Profile page
Improved
- [Pharmacist] Implemented validation for health card numbers based on provincial standards when adding a patient
- [Pharmacist] The "Edit" button in the patient summary is now more visible, making it easier to update patient details
- [Pharmacist] Resized the "Add New Calendar" modal to match other components, with consistent input fields
- [Pharmacist] The "Print PDF Forms" button in the French interface now displays correctly
- [Pharmacist] Appointment types are now ordered alphabetically in the "Add New External Clinic" modal
- [Pharmacist] One time duplicate patient clean up/merge was completed on October 9th
Fixed
- [Patient] Resolved an issue where patients receiving a waitlist invite were incorrectly asked to book an appointment instead of signing up for the waitlist
- [Pharmacist/Patient] Resolved an issue where patients were not receiving SMS messages when pharmacists sent booking links.
- [Patient] Fixed a problem where patients could not co-book services (ex. flu + COVID shot) when booking from a waitlist invite
- [Patient] Prevented patients from signing up multiple times through the same waitlist invite link
- [Pharmacist] Corrected the "Edit Blocked Time" pop-up to display properly in French
- [Pharmacist] Improved colour contrast in the date picker when creating a new appointment
improved
fixed
Release Notes for September 25, 2024
Improved
- [Pharmacist] New heat map chart in the 'Reports' tab to show popular booking hours across selected date range
- [Pharmacist] Sending a custom email will only send one email per unique email address, helping in situations where you select duplicate patients
- Reminder: The one time patient merge/clean up is scheduled for October 4th, 2024. If you want to opt out from this, please let us know by September 26th, 2024.
Fixed
- [Pharmacist] Ability to add patient address manually with a U.S address
- [Pharmacist] Ability to add patient address automatically via address autocomplete for U.S based patients
- [External Clinics] Add the ability back to set a single day block for a future date
Improved
- [Pharmacist] Improved speed of loading the patient list when adding an existing patient to the COVID-19 waitlist
Fixed
- [Patient] Cancelled waitlisted patients will no longer receive email notifications when email notification is disabled/unchecked
- [Pharmacist] Fixed an issue where clicking clear button in Appointment tab's Filters section was causing an infinite loading screen
- [Pharmacist] Pharmacies will now get the correct External Clinic schedule link
- [Pharmacist] Fixed an issue where some pharmacies were seeing a blank screen when printing appointments
Changes
- [Pharmacist] All previous Flu Waitlist Patients have been removed!
- [Pharmacist] For all the new Flu, COVID-19 and Immunizations/Injections appointment types that were recently added, you can now customize all the appointment type details that are shown to Patients (such as Name, Description, Badge, etc). For more information, please see the Help Centre article.
- [Pharmacist] For any external/offsite Flu Shot Clinics, you can now use MedMe for your scheduling and documentation flows! In the settings page, you can can access "External Clinics".
Improved
- [Pharmacist] For the new Flu and COVID-19 appointment types, the Public Intake toggle needs to be enabled in order for Waitlist to be enabled. To avoid confusion, you won't be able to turn on Waitlist without turning on Public Intake first.
- [Patient] For the Flu and COVID-19 Waitlist registration page, we've removed copy that was specific to only Flu which makes it more generalized now.
- [Pharmacist] On the Patient Profile page, there is a more prominent "Add" button that will make it more clear that you can add appointments from this page.
Fixed
- [Patient] The Minor Ailment specific scheduling links now show the ailment at the very top of the page. Example: UTI shows at the very top of this scheduling link. You can retrieve this URL by visiting Settings -> Appt Type -> Calendar Availability.
- [Patient] After a Patient reschedules an appointment, the confirmation page no longer automatically scrolls to the middle of the page, so the Patient will see the top of the page.
- [Patient] If a Patient books a phone appointment, and the Patient reschedules the appointment, the confirmation page now shows the phone next steps, instead of the onsite next steps.
Changes
- [Pharmacist] The "External Clinics" feature on the Settings page has been removed temporarily. We are working on an improved version of the feature that will be released in early September.
Improved
- Updated privacy policy to reflect upcoming product enhancements. You should have received an email explaining the changes.
Fixed
- [Patient] Appointment details panel is visible again for mobile traffic
- [Pharmacist] Ability to send custom emails has been fixed, previously failing for some customers
- [Pharmacist] COVID/Flu waitlist opt-out emails sent to patients are working again
Load More
→