Changelog
Follow up on the latest improvements and updates.
RSS
improved
Release Notes for March 5, 2025
Improved
- [Patient] Eligibility screening pages that appear before a patient chooses the timeslot will now show a disabled Continue button if the Patient is ineligible to proceed
- [Pharmacist] On the "Appointments" tab, when creating a new appointment with the "Conduct Now" option, you will now be automatically taken to that patient's Profile page immediately after it is created
- [Pharmacist] For Minor Ailments appointments being conducted with RxCA or Mapflow, you will now see the "Documentation" card on the patient profile which will allow you to click "Edit Documentation" to view the patient's eligibility screening responses
improved
fixed
Release Notes for February 19, 2025
Improved
- [Pharmacist] Updated 'Start' documentation button for RxCA and MAPflow documentation integrations
- [Pharmacist] Show warning icon next to expired blocked time entries
- [Pharmacist] Add X to close Create Patient and Create Appointment modals
Fixed
- [Patient] Better handling of rescheduling setting to prevent patient from rescheduling appointment
- [Patient] Enterprise accounts only - Patient is able to navigate to previous week of availability in the store card even when there is no availability
- [Patient] Availability filter not showing up for virtual/phone appointment types
improved
fixed
Release Notes for February 5, 2025
Improved
- [Pharmacist] Calendar Navigation: Pharmacists returning from an appointment now automatically see the same calendar week they last viewed, saving time.
- [Patient] Virtual/Phone Appointment Experience: Store cards no longer display physical address details or “Walk‑ins accepted” labels when booking virtually or by phone.
- [Patient] Personalized Date Inputs: When completing questionnaires, you can now enter dates in your familiar format (e.g. MM‑DD‑YYYY).
Fixed
- [Patient] Consent Page Button: The “Continue” button now works reliably—even with browser auto‑fill—so you can proceed without delay.
• [Patient] Minor errors in translation have been corrected across SMS notifications and portal text, ensuring consistent messaging.
• [Patient] Various small visual and interface issues have been fixed to provide a smoother booking experience.
Improved
- [Patient] Reduced the page margins for the store cards on the store selection page.
Fixed
- [Pharmacist] Modifying the patient's phone number will no longer prevent patients from completing the documentation link because of an error related to the phone number format.
improved
fixed
Release Notes for January 8, 2025
Improved
- [Pharmacist] RXCA Integration - Add support for PEI
- [Pharmacist] Mapflow Integration - Add support for Quebec
Fixed
- [Pharmacist] Update new date picker component when creating a new appointment for a patient
new
improved
Release Notes for December 4, 2024
New
- [Pharmacist] Automatic Patient Merge - turn on the setting to automatically merge duplicate patients that match on a daily basis. Learn more
- [Pharmacist] RXCA Support for Minor Ailment Documentation in Prince Edward Island. Learn more
- [Pharmacist] Reports tab now includes a new counter metric for the number of appointments that have come through the Reserve with Google channel
Improved
- [Patient] Reserve With Google - Appointment type groups (ex. 'Minor Ailments') will get published to the store services feed as a category for better readability on the Google Business profile
- [Pharmacist] Can now click into a calendar from the appointment type settings page to aid with configuration
- [Pharmacist] Batch update now supports date picker and checkbox fields for new appointment types
- [Patient] Badge tooltip UI on minor ailments have improved in terms of contrast/readability
new
improved
fixed
Release Notes for November 20, 2024
New
- Reserve with Google Integration. Learn More
Improved
- [Pharmacist] Appointment list CSV now includes columns with patient health card information (if entered on patient profile)
- [Pharmacist] Avatar colour for patient initials are more consistent and wont flash when searching on Patient list
- [Pharmacist] Add option to include rescheduling link when marking an appointment as 'No Show'
- [Patient] Removed reason for rescheduling field when the patient reschedules their appointment using the rescheduling link sent by the pharmacy
- [Patient] Improved tooltip badge colour on minor ailment appointment types for better readability
- [Admin View] Improved appointment type list with bulk action support (Enterprise customers only)
Fixed
- [Pharmacist] When switching calendar to one-off availability, it properly clears past settings for availability on the appointment type
- [Pharmacist] Fixed the back logic when editing appointment types assigned to a specific calendar instead of going back to the full list of appointment types
- [Pharmacist] Fixed sorting of appointment types list in Settings
- [Pharmacist] Removed Stay/Switch filter from Appointments List view as its no longer being used
- [Patient] Remove unnecessary browser location access prompts when loading the booking experience for single location accounts
- [Patient] Custom email message rendering on scheduling link email notifications has been fixed
improved
fixed
Release Notes for November 6, 2024
Improved
- [Pharmacist] Improved AI Clinical Search with better citation experience and higher accuracy in responses
- [Patient] When opening a waitlist booking link, patients will now see appointment types that are co-bookable even if they have waitlist turned on
- [Patient] Add support for special characters in questionnaire responses
- [Patient] Updated string for enterprise store selector page for loading more stores, it now says 'View More Stores'
- [Patient] Improved font sizes on the store selection card for enterprise accounts
- [Patient] Improved readability on the provincial coverage badge tooltip for minor ailment appointment types
- [Pharmacist] Set booking start date to current date by default when turning on Overlap availability setting for an appointment type
Fixed
- [Pharmacist] Remove previous dose information for COVID vaccination appointment types, as its no longer required in forms
- [Pharmacist] Improved calendar support for recurring blocked time entries when the pharmacist is in a different timezone
- [Pharmacist] Create external clinics for only active/enabled appointment types
- [Pharmacist] Reason for visit is not rendered in the title for injection appointment types
- [Pharmacist] Improved 'created at' filtering logic on appointment list view to better handle same day selection in the date range picker
- [Pharmacist] Fixed issue with batch update modal that was preventing editing of some field
New
- [Pharmacist] You will now be able to see an alert banner on the dashboard and appointment type pages when an appointment type's set booking date has passed
Improved
- Overall improved performance across the pharmacist and patient experience
- [Pharmacist] The current time is not shown twice on the Dashboard tab
- [Pharmacist] Added a new Vaccine field on the Consultation Details card when booking an immunization appointment type
- [Pharmacist] Added a new Reason for Visit field on the Consultation Details card for supported appointment types
- [Pharmacist] Maintain alphabetical sort order when viewing Appointment Type settings
- [Patient] Improved & streamlined multi-service booking experience for supported appointment types
- [Patient] Location search will be cleared on click for improved usability in entering a different location
Fixed
- [Pharmacist] Fixed issue where clicking "Conduct Now" for Waitlist patients was leading to legacy documentation/PDF generation
- [Pharmacist] Fixed 'Calendars' settings tab column heading alignment for easier readability
- [Pharmacist] Improved appointment CSV export reliability
New
- [Pharmacist] When creating an appointment for a patient, you can now easily skip forward to a future date by entering phrases like "3 days," "1 month," "1 week," or specific dates like "Apr 14." This feature is available in both the Add Appointment modal on the Appointments tab and the Patient Profile page
Improved
- [Pharmacist] Implemented validation for health card numbers based on provincial standards when adding a patient
- [Pharmacist] The "Edit" button in the patient summary is now more visible, making it easier to update patient details
- [Pharmacist] Resized the "Add New Calendar" modal to match other components, with consistent input fields
- [Pharmacist] The "Print PDF Forms" button in the French interface now displays correctly
- [Pharmacist] Appointment types are now ordered alphabetically in the "Add New External Clinic" modal
- [Pharmacist] One time duplicate patient clean up/merge was completed on October 9th
Fixed
- [Patient] Resolved an issue where patients receiving a waitlist invite were incorrectly asked to book an appointment instead of signing up for the waitlist
- [Pharmacist/Patient] Resolved an issue where patients were not receiving SMS messages when pharmacists sent booking links.
- [Patient] Fixed a problem where patients could not co-book services (ex. flu + COVID shot) when booking from a waitlist invite
- [Patient] Prevented patients from signing up multiple times through the same waitlist invite link
- [Pharmacist] Corrected the "Edit Blocked Time" pop-up to display properly in French
- [Pharmacist] Improved colour contrast in the date picker when creating a new appointment
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